Policy

For sake of brevity 1abovegroundpoolsdirect will be referred to as 1AGPD

WARRANTY

No Warranty is implied by 1AGPD Pools. All warranties are handled through the manufacturer. At No time is 1AGPD Pools responsible for covering any warranty claims on products they sell.
1AGPD Pools will handle the warranty within one year of the purchase date. If we have the part in our warehouse, we will replace the damaged part's). We usually have the parts. (90% of the time) Feel free to call  1AGPD Pools inc for phone numbers or web addresses of the Manufacturers If we do not have the part we will put the buyer in contact with the manufacturer. We deal with only reputable companies who warrant their pools in a timely and Courteous manner

SHIPPING

1AGPD Pools will deliver the merchandise to your curbside. When the product arrives inspect all items for shortage damage. 1AGPD Pools is not responsible for these occurrence. Any Shortage or Damage to shipped items should be reported to the carrier at the time of delivery. Any Damaged items or shortages are the responsibility of the Carrier. If Not reported there can be no claim on shipping damage or shortages. All shipping Costs are estimated when you order, if they are different from your online order you will be notified via email of the actual Cost. 1AGPD will not be responsible for costs accrued because of Shipping Company problems. All shipping times are approximate.

Installation

Installation of an 1AGPD pool is the responsibility of the consumer. 1AGPD Pools will not be responsible for installation or reinstallation fees, nor will it be responsible for  the loss of water or chemicals or any damage resulting from improper installation

RETURNS

Returns only after RMA# is issued. There will be a 25% restocking fee on all returns. Shipping cost is non refundable and the buyer is responsible for out bound and inbound shipping. No open boxes will be accepted. Returns on new and un open Boxes only.

EXCLUSIONS

No returns on above ground pool kits. All sales are final on these items.
Cancellations on above ground pools will not be accepted when the buyer has not yet received the pool kit. There is a 3% fee on above ground pool cancellations

1AGPD is not responsible for typographical errors on invoices. you will receive only the products you have ordered.

PRICING
Prices are subject to change without notice, you will be informed of changes via email.

International Orders are only accepted with money orders or cashiers checks or Visa Credit Card.

All Claims for missing or damaged parts must be made within 30 (thirty) days of receipt of pool


Final Note
Refusal of Shipment after sale will be subject to inbound and outbound freight charges to your credit card

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