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Policy
For sake of brevity
1abovegroundpoolsdirect will be referred to as 1AGPD
WARRANTY
No Warranty is implied by 1AGPD Pools. All
warranties are handled through the manufacturer. At No time is 1AGPD
Pools responsible for covering any warranty claims on products they sell.
1AGPD Pools will handle the warranty within one year
of the purchase date. If we have the part in our warehouse, we will
replace the damaged part's). We usually have the parts. (90% of the time)
Feel free to call 1AGPD Pools inc for phone
numbers or web addresses of the Manufacturers If we do not have the part
we will put the buyer in contact with the manufacturer. We deal with only
reputable companies who warrant their pools in a timely and Courteous
manner
SHIPPING
1AGPD Pools will deliver the merchandise to your
curbside. When the product arrives inspect all items for shortage damage. 1AGPD
Pools is not responsible for these occurrence. Any Shortage or Damage to
shipped items should be reported to the carrier at the time of delivery.
Any Damaged items or shortages are the responsibility of the Carrier. If
Not reported there can be no claim on shipping damage or shortages. All
shipping Costs are estimated when you order, if they are different from
your online order you will be notified via email of the actual Cost. 1AGPD
will not be responsible for costs accrued because of Shipping Company
problems. All shipping times are approximate.
Installation
Installation of an 1AGPD pool is
the responsibility of the consumer. 1AGPD Pools will
not be responsible for installation or reinstallation fees, nor will it be
responsible for the loss of water or chemicals or any damage
resulting from improper installation
RETURNS
Returns only after RMA# is issued. There will be a 25% restocking fee on
all returns. Shipping cost is non refundable and the buyer is responsible
for out bound and inbound shipping. No open boxes will be accepted.
Returns on new and un open Boxes only.
EXCLUSIONS
No returns on above ground pool kits. All sales are final on these items.
Cancellations on above ground pools will not be accepted when the buyer
has not yet received the pool kit. There is a 3% fee on above ground pool
cancellations
1AGPD is not responsible for typographical errors on
invoices. you will receive only the products you have ordered.
PRICING
Prices are subject to change without notice, you will be informed of
changes via email.
International Orders are only accepted with money orders or cashiers
checks or Visa Credit Card.
All Claims for missing or damaged parts must be made
within 30 (thirty) days of receipt of pool
Final Note
Refusal of Shipment after sale will be subject to inbound and outbound
freight charges to your credit card
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